Help & Support
Accidents happen, but we're Here to Help you through the process.
Accidents happen, but we're Here to Help you through the process.
You can get in touch with us in a number of ways; via phone, email, this website or you can find thorough answers to common questions by scrolling down to the Frequently Asked Questions section below.
You can be confident that your vehicle is in safe hands with us, we have a wealth of experience in the Vehicle Recovery Industry gained throughout the many years of providing professional services to our customers.
We're always happy to help, so please don't hesitate to get in touch if you need assistance.
We aim to respond to all queries within 5 minutes
Premier Recoveries is based in Stoke-on-Trent, Staffordshire, but we also provide our services to nearby areas and towns within a 50 mile radius. We are close to the M6 Motorway, making us ideally located to provide quick and efficient Motorway Recoveries. If you are unsure if we are in your area, please don't hesitate to give us a call on: 01782 493 493
Premier Recoveries offers a wide range of Vehicle Recovery Services at highly competitive rates. Our price for Breakdown Recovery start at just £50, and we charge the same price regardless of the time of day. We calculate the total price for each service depending on factors such as the distance we have to travel, the type of vehicle required for rescue and other similar conditions. We will always give you a clear estimate of the cost up front - so there are no nasty surprises. With Premier Recoveries, you can be sure that you're getting a great deal on a reliable and professional service. Call us now on 01782 493 493.
If you have noticed that you have a Flat Tyre whilst driving or if your car is parked, follow these simple steps to get back on the road as soon as possible. First, try to find the safest spot nearby and fully stop and exit the vehicle. Once you are in a safe location, call Premier Recoveries on 01782 493 493 and a member of our friendly team will help you assess the situation. We can fill up your tyres with air to get you moving again or even replace the tyre completely if necessary.
Is your vehicle not starting? This could be down to a number of reasons, a common cause is a "dead" or low battery, low fuel or there may be a fault with the vehicle. Don't panic though, it's probably something small and you'll have your pride and joy back on the road in no time. A friendly member of our team will happily assist you, call us now on 01782 493 493.
We understand that being locked out of your car can be a frustrating experience. That's why we offer fast response 24/7 emergency vehicle services. We use the latest equipment and techniques to gain entry to your vehicle without causing any damage. Please note that we are not be able to gain entry into some vehicles due to Vehicle Manufacturer limitations. We can let you know what's possible in just a few minutes, give us a call on 01782 493 493 to get help from a friendly member of our team.
Please don't start your vehicle. This can cause irreversible damage to your engine. We have a team of fully trained vehicle specialists who can to come to your location and safely drain and dispose of the wrong fuel. Our fuel draining process is quick and efficient and it'll feel like it never happened. Call us now on 01782 493 493 to get your fuel drained.
Premier Recoveries offers a wide range of vehicle services to help keep you and your vehicle safely on the road. We offer Breakdown Recovery/Rescue, Accident Recovery, Roadside Assistance, and Motorway Recovery Services. We also provide Vehicle Deliveries and Disposal Services. Our friendly and professional team is available 24/7 to assist you. Please don't hesitate to call us on 01782 493 493.
Get a recovery specialist on the way to your location by giving us a call. If you’re unable to call us, you can request a FREE call-back.
